Senior Product Manager - Observability

Posting Location : Location GB-Remote
Posting date 3 days ago(11/23/2022 8:46 PM)
Job ID
Workday ID
Product Marketing

About the job

The Red Hat Hybrid Platforms Observability team is looking for a technical Senior Product Manager to join us in the EU remotely (where we have legal entity registered for business). In this role, you will work with a highly dynamic and collaborative team responsible for providing distributed tracing and monitoring solutions for Red Hat OpenShift. In this role, you will be responsible for the OpenShift tracing stack; you’ll work with our engineering teams and open source communities to help plan and deliver product content for new releases and launches of our offerings, prioritize and communicate product requirements to guide development, support the field team in advanced sales opportunities, perform competitive reviews and analyses, and work with partners. You will actively contribute to the overall company strategy and work closely with the Engineering, Marketing, Support, Sales, and Field teams to ensure the success of our offerings. You will also engage with open source communities that support our container initiatives, including Kubernetes and other Cloud Native Computing Foundation (CNCF) projects such as Jaeger, OpenTelemetry, Prometheus, and more.


What you will do

  • Collect and document input from Red Hat OpenShift users, customers, community members, and other stakeholders to understand customer needs; develop strategy and roadmap for our offerings
  • Research competitive solutions, both commercial and do-it-yourself alternatives, documenting their relative strengths and weakness to develop competitive positioning and collect input for new releases
  • Prioritize and document requirements, epics, and user stories for new releases of our offerings
  • Guide significant enhancements of our offerings by working cross-functionally with core teams across our Engineering team and the upstream open source community
  • Work with the OpenShift Engineering team and the overall product team to manage releases and updates of our offerings and bring new Red Hat OpenShift solutions to market
  • Work with Product Management teams across the Red Hat portfolio to drive the adoption of distributed tracing across the stack.
  • Work with our Sales teams to respond to customer inquiries; deliver customer presentations and demos and support the overall sales process
  • Support sales and marketing activities, including creating presentations, blogs, demos, and other technical collateral for our offerings
  • Review and provide feedback on the documentation for our offerings



What you will bring

  • 5+ years of enterprise software industry experience working in product management, technical marketing, solutions engineering, or a similar technical product or customer-facing role
  • Linux skills and experience with Linux container technologies and Kubernetes
  • Previous experience bringing to market, building, or otherwise working with cloud observability solutions to collect and analyze data from applications and infrastructure
  • Understanding of advanced cloud platform management concepts (metrics, logs, tracing events, alerting, diagnosis, resolution, visualization)
  • Ability to work as part of a team; experience working with product marketing or guiding positioning and go-to-market strategies for mission-critical software offerings
  • Proven record of motivating and leading others without having direct authority over them
  • Evangelist with proven written and verbal communication skills in English
  • Willingness to travel up to 25%, following Red Hat’s COVID-19 guidelines


The following are considered a plus:



  • Familiarity with distributed tracing and other observability projects like Jaeger or OpenTelemetry ( or other projects
  • Familiarity with Prometheus or similar monitoring tool
  • Familiarity with SRE culture & tooling
  • Familiarity with cloud operations management platforms such as Google Cloud Stackdriver, Amazon CloudWatch, VMWare Tanzu, or Azure
  • Operations Management Suite is a plus.
  • Previous community involvement with Kubernetes, KubeVirt, OpenStack, oVirt, or other Open Source projects
  • Prior success in shaping cross-offering integrations is a big plus
  • Working knowledge of the CNCF ecosystem of open-source solutions
  • Prior experience with the agile development process




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