At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) team is looking for a highly skilled Senior Technical Support Engineer to join us. In this role, you will become an expert on Red Hat's technologies, including Red Hat OpenShift and Hybrid Cloud, and you'll provide technical support for our customers. You'll work with our Engineering and Quality Engineering (QE) teams and customers to make Red Hat OpenShift an even better offering. The customers you'll interact with are often last level technical contacts from the customer side, like the last level sys admins, architects, and solution engineers. Successful applicants must reside in a country where Red Hat is registered to do business.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.