• Services Content Architect

    Location IN-Bangalore
    Posting date 1 month ago(1/16/2020 10:33 AM)
    Job ID
    75746
    Category
    Technical Training
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Global Learning Services (GLS) team is looking for a Services Content Architect to join us in India. In this role, you will help create and maintain our curriculum of instructor-led and self-paced training courses covering the full range of Red Hat’s platform and cloud solutions, including Red Hat Enterprise Linux (RHEL) and related technologies, Red Hat OpenStack Platform, Red Hat CloudForms, Red Hat Ansible Automation Platform, and related offerings. You'll serve as a subject matter expert and author developing courses, including practical labs, narratives, and short videos. You'll need to have experience as a system administrator, cloud architect, technical developer, consultant, or instructor and ideally also technical writing skills. As a Services Content Architect, you will be asked to provide samples of content that you have produced. Successful applicants must reside in a state where Red Hat is registered to do business.

    Primary job responsibilities

    • Work alongside other team members in an agile development workflow to deliver Red Hat Training and Certification offerings in a timely manner and in accordance with quality standards
    • Create new courses and update existing course materials in collaboration with subject matter experts and key stakeholders
    • Write clear, concise chapter narratives and develop real-world, use case-based examples, guided exercises, and practical lab materials
    • Build, deploy, and maintain classroom computing environments for practical labs during the development cycle
    • Learn new skills and technologies quickly in order to become a subject matter expert
    • Participate in communities of practice and the Red Hat Learning Community

    Required skills

    • Industry experience in one or more areas like infrastructure, virtualization, storage, or cloud
    • 1+ year(s) of experience with one or more Red Hat's software offerings like Red Hat Enterprise Linux (RHEL), Red Hat OpenStack Platform, Red Hat CloudForms, Red Hat Ansible Automation Platform, Red Hat Virtualization, Red Hat Ceph Storage, Red Hat Gluster Storage, or Red Hat Identity Management
    • Excellent written and verbal communication skills with an emphasis on technical writing skills in English; additional languages are a plus
    • Ability to interpret customer business problems and technical issues and effectively explain how Red Hat's solutions align with identified challenges or requirements
    • Knowledge of enterprise solutions and architectures, e.g., cloud, automation, virtualization, storage, clustering, and high availability as it pertains to development of curriculum content
    • Motivated with excellent interpersonal skills, including the ability to work as part of a global team
    • Familiarity with distributed revision control software like Git or Mercurial


    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

     

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