At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) team is looking for a skilled Java expert to join us as a Technical Support Engineer in Pune, India. In this role, you will work as part of a team of middleware engineers supporting the Red Hat Middleware suite. You’ll assist customers with middleware code and architecture and provide an important level of technical assistance to ensure that our highly-valued customers get the most out of our offerings. You’ll also take on the role of a trusted partner to our enterprise customers by offering developer-to-developer assistance for the Red Hat Middleware open source software. As a Technical Support Engineer, you will work closely with junior and senior engineers and developers to write new code, fix and improve code, and provide highly technical solutions to support requests. Additionally, you will write patches, provide Red Hat Middleware updates, and contribute ideas through participation in an open and collaborative team environment.This is a great opportunity to become part of a fast-paced, innovative company that is changing the way software is developed, sold, and supported. You’ll need to be highly skilled and demonstrate initiative.
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