• Sales Operations Analyst

    Location IN-Pune
    Posting date 3 weeks ago(2/1/2019 4:13 AM)
    Job ID
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    Serve as the primary point of contact for the Sales Operations team. The Red Hat Sales Operations team is looking for a Sales Operations Analyst to join us in Pune, India. In this role, you will perform sales operations-related activities to support the Red Hat Sales team. You'll need to be able to thrive in a fast-paced work environment and committed to contributing to Red Hat's operational success.

    Primary job responsibilities

    • Partner with Sales and Partner Operations leaders to support the Operations team
    • Manage timely resolution of all operational activities, new opportunity creation, and data maintenance requests
    • Provide input regarding Sales data cleansing and consolidation
    • Assist the documentation of operational practices regarding Asia Pacific (APAC) Sales Operations
    • Communicate any issues and suggestions to the APAC Sales Operations Supervisor
    • Perform quarter-end closing procedure support
    • Achieve defined service levels by interacting with internal and external customers

    Required skills

    • Bachelor's degree; equivalent degree at an accredited university or equivalent experience will also be considered
    • 2-4 years of experience working in the sales operations industry
    • Ability to understand and transform requirements to meet customer needs and business context in a customer-friendly, quality-first manner
    • Good analytical and qualitative skills; ability to work with large data while maintaining high attention to detail
    • Ability to work with minimal supervision; proven ability to deliver results when presented with only general instructions on new assignments
    • Familiarity with Salesforce.com (SFDC), LibreOffice, Microsoft Office, or Google Docs
    • Great attention to detail; organized and process-oriented
    • Excellent written and verbal communication skills
    • Ability to learn new systems and tools at an intermediate level
    • Experience with data administration is a plus
    • Experience working with Salesforce.com (SFDC), transactional reporting, and customer relationship management (CRM) systems is a plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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