• Senior Account Solutions Architect - Application Development

    Location HK-Hong Kong
    Posting date 1 week ago(2/12/2019 8:30 AM)
    Job ID
    Solution Architecture
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Solutions Architecture team is looking for a Senior Account Solutions Architect to join us in Hong Kong. In this role, you will join a fast-growing organization that is at the forefront of helping customers guide digital transformation and IT architectures as they grow their existing markets or enter new ones. Serving as a trusted advisor within Red Hat’s enterprise and strategic customer base, you’ll become a crucial part of the customer experience, establishing long-term and trusted relationships with the customers along the way. As a Senior Account Solutions Architect, you’ll shape and translate digital strategies and business problems of our customers into technology solutions and then link these to the Red Hat’s value proposition.

    Primary job responsibilities

    • Become a trusted advisor within Red Hat's customer base; build solid, lasting relationships with customers
    • Demonstrate ownership of the technical relationships and sales cycle within a set of named accounts in your territory
    • Participate in defining account strategy
    • Understand current technology and industry trends; connect trends to customer values and Red Hat’s solutions
    • Provide timely presales technical support to the sales team through development of compelling proposals that address customer business problems
    • Research and write responses to technical sections of requests for information (RFIs), requests for proposals (RFPs), and requests for quotations (RFQs)
    • Educate prospective customers on the capabilities and benefits of Red Hat’s portfolio of solutions
    • Work cross-functionally within Red Hat to deliver on customer and account team expectations

    Required skills

    • 5+ years of experience with presales or consultative customer engagement
    • Experience working as a Unix, Linux, or virtual infrastructure engineer, or as a middleware or software integration architect with a background in Java software development
    • Knowledge and experience with emerging technologies in areas of application development (DevOps, container, microservices, etc.) and cloud infrastructure and management (automation, private and public cloud management, virtualization, SDN, SDS, etc.)
    • Demonstrated success in a technical presales or architect role supporting sales teams
    • Ability to clearly and concisely explain technical concepts to non-technical audiences and present key business and technical values for solution architecture
    • Ability to quickly learn new technologies
    • Excellent written and verbal communication skills
    • Red Hat certifications like Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA) are a plus
    • Bachelor's degree in computer science, software engineering, or electrical engineering is a plus


    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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