• Senior Account Solutions Architect

    Location NZ-Auckland
    Posting date 2 months ago(2/8/2019 7:19 AM)
    Job ID
    Solution Architecture
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Sales team is looking for an experienced Senior Account Solutions Architect to join us in Auckland, New Zealand. In this role, you will guide the growth and development of Red Hat's business in key accounts within your assigned territory. You'll work with innovative enterprise open source software like Red Hat OpenStack Platform, Red Hat OpenShift, Red Hat Ansible Automation, and open source development frameworks for hosting and building modern applications. You'll be the catalyst shaping customer digital strategies, translating business problems into technology solutions, and establishing long-term trusted relationships with our customers. Using your excellent questioning and listening skills, you'll discover and analyze our customers' business and technical issues and their desired outcomes and link these to the Red Hat value proposition. As a Senior Account Solutions Architect, you will collaborate closely with sales, marketing, specialist, and technical delivery teams to help customers invest in the most appropriate solutions from Red Hat. You'll need to have a balance of technical expertise, sales insight, passion for open source software and community, and of thorough understanding of business drivers and IT problems faced by enterprise customers. You'll represent Red Hat at events and technical forums, speaking to audiences varying from CxOs to user groups about Red Hat's technologies, solutions, and services.

    Primary job responsibilities

    • Build trusted relationships with key accounts to gain deep understanding of customer business drivers, IT environments, and strategies, allowing the Red Hat Sales team to best match Red Hat's offerings and solutions to address these requirements
    • Use education sessions, technology validations, and workshops to lead engaging conversations with your customers that solve customer challenges and result in successful adoption of Red Hat's offerings and solutions
    • Guide sales growth within your set of named accounts and ensure software subscription, net-new business, and that professional services targets are met while maintaining a high level of customer satisfaction with Red Hat
    • Demonstrate ownership of the technical relationships and sales cycle within a set of named accounts in your territory
    • Provide timely presales technical support to the sales team through development of compelling proposals that address customer business problems
    • Research and write the responses to technical sections of RFIs, RFPs, and RFQs
    • Demonstrate the ability to interpret industry, market, and technology trends as a foundation for roadmaps for our offerings and technologies
    • Communicate value, progress, and status of sales opportunities to all stakeholders

    Required skills

    • 7+ years of experience as a UNIX, Linux, or virtual infrastructure engineer, or 7+ years of experience as a middleware or software integration architect with background in Java software development
    • 3+ years of experience as a sales engineer, consultant, IT architect, or equivalent supporting enterprise accounts
    • Excellent questioning, listening, document writing, and presentation skills
    • Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
    • Experience across one or more business verticals like financial services, telecommunications, media, and state or federal government
    • Understanding of complex enterprise solutions and architectures
    • Excellent knowledge of and experience with public cloud technologies including Amazon Web Services (AWS), Microsoft Azure, and Google Compute Engine (GCE)
    • Excellent knowledge of UNIX and Linux systems, preferably in Red Hat’s platform offerings including Red Hat Enterprise Linux (RHEL) and Red Hat Satellite
    • Excellent knowledge of virtualization platforms like Red Hat Virtualization, KVM, VMware, and Microsoft Hyper-V
    • Solid understanding of modern methodologies like agile development and DevOps and associated capabilities like automation, orchestration, and configuration management
    • Appetite for continual learning; motivated with initiative and excellent time management
    • Knowledge of application runtimes, development frameworks, and architectures like Node.js, WildFly Swarm, Eclipse Vert.x, Spring Boot, and Netflix Open Source Software Center (OSS) is a plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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