At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Support Delivery team is looking for a skilled Technical Support Engineer to join us in Sao Paulo, Brazil. In this role, you will provide excellent customer support experience for our enterprise subscription customers. You’ll maintain close working relationships with our customers' top developers and architects. You'll also keep in daily contact with our R&D team, allowing you to regularly work alongside some of the best open source developers in the world. Red Hat's Global Support Delivery team is dedicated to resolving the issues of our enterprise customers quickly and effectively. As a Technical Support Engineer, you will help the team provide technical support and sustaining engineering services designed to improve uptime and reduce IT costs. This is a great opportunity to become part of a fast-paced, creative company that is changing the way software is developed, sold, and supported.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.