At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Red Hat's Sales and Services team is looking for an Inside Solutions Architect to join us in any of our Europe, the Middle East, and Africa (EMEA) Red Hat locations. In this role, you will support our rapidly growing business across our EMEA region. You'll report to the Manager of EMEA Inside Solutions Architects and you'll work with a range of internal and external customers, including Red Hat's inside sales teams and field solutions architects, as well as our partner ecosystem. Your responsibilities will include providing assistance to the above groups to obtain a technical win with influencers and decision makers in our partners' and customers' organizations. You'll participate in webinars and conference calls and respond to technical qualifying questions, including RFI and RFP support. As an Inside Solutions Architect, you will also assist with customer product evaluations in addition to managing technical support escalations as required. As this is primarily an office-based role, travel requirements will be minimal (approximately 10-15%) to attend regional quarterly business reviews (QBRs) and field engagements or to provide occasional on-site support at local and regional events. Moreover, you'll get a fantastic opportunity for continued learning, growth, and career development. Successful applicants must reside in a country where Red Hat is registered to do business.
The following is considered a big plus:
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