• Partner Team Representative - EMEA, Russian Speaking

    Location GB-Farnborough
    Posting date 3 weeks ago(2/1/2019 11:16 AM)
    Job ID
    67498
    Category
    Inside Sales
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Europe, the Middle East, and Africa (EMEA) Partner team is looking for a Partner Team Representative to join us in Farnborough, U.K. In this role, you will serve at a partner helpdesk, being the prime Red Hat contact for low or non-touch partners, as well as proactively manage assigned advanced partners in close collaboration with the local partner sales teams in the assigned countries. You’ll report into the Manager of EMEA Partner team, which is part of the EMEA Partners and Alliances team. As a Partner Team Representative, you will play an essential part in the daily operations for our partner programs and the continued nurturing and development of partnerships from the inside. The assigned territory for this position will be the Commonwealth of Independent States (CIS) region, so you’ll need to have a solid command of the Russian language.

    Primary job responsibilities

    • Develop and nurture the business and relationships with a set of advanced business partners (ABPs)
    • Team up with local distributors to help guide business activity within these partner organizations
    • Push for ideal skills profile per target partner
    • Encourage partners to create repeatable solutions based on Red Hat’s technologies
    • Guide deal registration performance
    • Manage sales challenges for low-touch ABPs
    • Widen the network of contacts within assigned partner organizations
    • Serve as the main point of contact for partners, supporting all incoming requests from partners, and as an expert on programs and related processes
    • Build and nurture partner relationships; follow up on new partner leads
    • Arrange phone and video meetings and conduct program training with partners
    • Be responsible for partner renewals, upgrades, and downgrades for ready, advanced, and premier partners
    • Maintain partner retention based on quarterly targets
    • Support the deal registration program, including regular maintenance of leads and opportunities to achieve quarterly targets
    • Collaborate closely with the program administration team in Pune, India

    Required skills

    • Fluent written and verbal language skills in English and Russian; additional languages are a plus
    • Eloquent in spoken interactions with an ability to lead conversations
    • Natural communicator with solid interpersonal skills
    • Keen to learn new things every day
    • Organized and motivated; focused on achieving targets
    • Ability to work in a culturally diverse environment and as part of a team
    • Deep interest in making both business partners and colleagues successful
    • Good knowledge of Salesforce.com (SFDC) case handling, account management, and opportunities is a plus
    • Prior experience working in sales or with business partners is a plus


    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

     

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