At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Consulting team is looking for a Service Delivery Manager to join us in Tokyo, Japan. In this role, you will work with resource management to staff projects in your region. You’ll assist with negotiating rates, project costs, and terms and conditions of work and contracts, along with other factors related to service delivery. You’ll oversee the successful delivery of all projects under your management from start to finish, including determining the scope details and monitoring project progress to ensure that it conforms both to customer expectations and contractual agreements. As a Service Delivery Manager, you'll also be responsible for managing senior and associate consultants, as well as for general team coordination with architects and project managers within your region. You’ll need to have a good foundation of technical knowledge and an expertise in project and scope management, as you’ll be establishing the technical and non-technical enablement needs for the Consulting team. You’ll also work with the Japan consulting enablement lead to ensure that appropriate training for the Consulting team is available.