• Senior Solutions Architect

    Location CA-QC-Remote
    Posting date 1 month ago(1/21/2019 10:50 AM)
    Job ID
    PreSales, Solution Architecture
    Remote base
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Sales team is looking for a Senior Solutions Architect to join us in Montreal, Canada. In this role, you will be the catalyst who creates possibilities, solves problems, and establishes working relationships with our customers. You'll discover and analyze our customer business and technical needs and collaborate with the Sales and technical delivery teams to help customers invest wisely in the right solutions from across the Red Hat’s portfolio, including Red Hat Enterprise Linux (RHEL), Red Hat OpenStack Platform, Red Hat Virtualization, Red Hat Ansible Automation, Red Hat CloudForms, and Red Hat OpenShift. As a Senior Solutions Architect, you’ll need to have excellent communication and people skills, as you'll be a key part of the first major experience our customers have with Red Hat. You’ll also need to have a balance of technical expertise, passion for open source, and of detailed understanding of business processes.

    Primary job responsibilities

    • Support the Sales team with recommendations for development and implementation of complex offerings and solutions to achieve sales quotas
    • Meet revenue goals and deployment and service objectives while maintaining good relationships with existing and prospective customers
    • Prepare detailed specifications of our offerings and implement customer installation plans
    • Design solutions based on customer requirements and create and deliver solid business cases
    • Design value-driven architectures and present the application and ROI of our technologies
    • Deliver compelling recommendations and quality solutions that result in the closing of new sales
    • Use your skills as a technical solutions expert and your understanding of industry best practices to deliver timely results to customers that satisfy their expectations
    • Share knowledge and findings to allow team members to learn from your successes and mistakes

    Required skills

    • 10+ years of experience as a sales engineer, consultant, IT architect, or an equivalent role within enterprise accounts
    • Ability to interpret customer business and technical needs
    • Understanding of complex enterprise solutions and architectures
    • Excellent presentation, communication, and documentation skills
    • Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
    • Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL), provisioning and patch management solutions like Red Hat Satellite, and configuration management technologies like Red Hat Ansible Automation, Puppet, or Chef or other related technologies
    • Solid knowledge of hybrid cloud infrastructure and management solutions in the market, including Red Hat OpenStack Platform, KVM, VMware vSphere, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
    • Knowledge of technologies like clustering, directory services, identity management, SELinux, etc.
    • Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
    • Knowledge of key technologies in DevOps including Linux containers, container management and security, and continuous integration (CI) and continuous delivery (CD) tooling
    • Willingness to travel

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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