• Learning and Development Instructor - Technical Sales Training

    Location SG-Singapore
    Posting date 1 month ago(1/21/2019 8:16 AM)
    Job ID
    Human Resources
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Asia Pacific (APAC) and Europe, the Middle East and Africa (EMEA) Facilitation Delivery team is looking for a Learning and Development Instructor to join us in Singapore, Sydney or Melbourne, Australia, Hong Kong, Germany, or U.K. In this role, you will be responsible for the facilitation of our sales and leadership programs. You’ll help build regional and local capabilities with a focus on developing sustained behavior change that improves performance of Red Hat’s managers and associates. Successful applicants must reside in a country where Red Hat is registered to do business.

    Primary job responsibilities

    • Be responsible for delivering in-person and virtual instructor-led training offerings to diverse audiences
    • Facilitate learning via classroom instruction and virtual and blended learning; incorporate a variety of presentation methods and applications to accommodate adult learning styles
    • Train associates using both off-the-shelf and custom content
    • Manage the classroom environment and adapt instructional style for different audiences
    • Make recommendations to managers regarding participants' overall learning experience, including follow-up study materials
    • Ensure that class content is delivered as designed and make specific recommendations to portfolio managers to improve the global content and design
    • Support team initiatives and identify ways to enhance learning effectiveness
    • Contribute to the overall success of the Red Hat University (RHU) team by identifying ways to continuously improve the learning process

    Required skills

    • IT, sales, or, sales management experience
    • Experience developing leadership and coaching skills in managers
    • Fluent language skills in English; excellent written and verbal communication skills
    • 10+ years of experience training in the areas of sales, leadership, or management within or for global IT or software companies
    • Exceptional facilitation, presentation, and listening skills
    • Proven initiative and positive attitude; able to work as part of a team, motivated, and highly enthusiastic
    • Ability to manage changing priorities, meet deadlines, thrive in ambiguity, and adapt to a changing business environment
    • Familiarity with the sales strategy and objectives of Red Hat locally and worldwide
    • Deep understanding of the Red Hat’s solutions portfolio, sales messaging, and sales methodologies inside Red Hat, or ability to rapidly develop this knowledge
    • Ability to communicate effectively at all levels across the organization
    • Ability to train leadership courses; willingness to travel up to 75%
    • Bachelor's degree in a relevant discipline like information and communication technology (ICT), adult education, communication, or HR
    • Master's degree is a plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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