• Senior Specialist Solutions Architect

    Location MX-Mexico City
    Posting date 3 weeks ago(1/28/2019 6:55 AM)
    Job ID
    Enterprise Solutions Architects
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    Serve as a technical expert and use your business insight to present executive lT leadership with a compelling business case to invest in Red Hat Enterprise Linux (RHEL) solutions. The Red Hat LATAM Technology Office team is looking for a Senior Specialist Solutions Architect to join our regional team in Mexico City, Mexico. In this role, you will support our core platform RHEL and related technologies sales efforts. You'll collaborate with the sales team and technical delivery teams to bring our customers the best solutions from across the Red Hat's portfolio. As a Senior Specialist Solutions Architect, you’ll need to have good communication and people skills, as you'll be a crucial part of the first major experience our customers have with Red Hat.

    Primary job responsibilities

    • Present the complete RHEL and related technologies to new customers
    • Communicate between customers and Red Hat’s teams to shape decisions toward open source solutions
    • Serve as a trusted adviser at the customer side and assist technology stakeholders in setting and delivering on expectations
    • Define overall solutions architecture and manage specifications and deployment strategy for open source solutions
    • Perform technical deep dives on individual Red Hat’s applications
    • Conduct compelling presentations and live demonstrations of RHEL, Linux containers, and other related technologies
    • Provide technical credibility to customers and partners
    • Discover and analyze customer business and technical needs
    • Take the lead in answering technical portions of requests for proposals (RFPs) and information (RFIs)
    • Create and demonstrate proofs of technology and proofs of concepts
    • Collaborate with the business to evaluate goals, identify needs, and propose solutions using the whole portfolio of Red Hat’s solutions
    • Architect, design, and present multiproduct solutions to customers
    • Support the sales team with recommendations for development and implementation of complex solutions to achieve sales quotas
    • Meet revenue goals and deployment and service objectives while sustaining good relationships with existing and prospective customers
    • Create user stories and contribute to live demos
    • Evangelize Red Hat’s solutions and provide relevant feedback to internal teams
    • Represent Red Hat in multiple technology and business forums
    • Work cross-functionally with Red Hat’s global teams to deliver on customer and account team expectations

    Required skills

    • 7+ years of experience as a Unix, Linux, or virtual infrastructure engineer
    • 3+ years of experience as a sales engineer, consultant, IT architect, or in an equivalent position supporting enterprise accounts
    • Excellent questioning, listening, document writing, and presentation skills
    • Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
    • Understanding of complex enterprise solutions and architectures
    • Excellent knowledge of and experience with public cloud technologies including Amazon Web Services (AWS), Microsoft Azure, and Google Compute Engine (GCE)
    • Excellent knowledge of Unix and Linux operating systems, preferably in Red Hat’s platform offerings including Red Hat Enterprise Linux (RHEL) and Red Hat Satellite
    • Excellent knowledge of virtualization platforms like Red Hat Virtualization, Kernel-based virtual machine (KVM), VMware, and Microsoft Hyper-V
    • Solid understanding of modern methodologies like agile development and DevOps and associated capabilities like automation, orchestration, and configuration management
    • Experience working with C-level stakeholders
    • Willingness to travel
    • Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications are a plu


    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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