At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Consulting team is looking for a Service Delivery Manager to join us in Zurich, Switzerland. In this role, you will work with the resource management team to staff projects in your region. You'll assist with negotiating rates, project costs, and terms and conditions of work and contracts. You'll oversee the delivery of your assigned projects from kick-off to close-out, including defining the scope details and monitoring the project's progress to ensure that it aligns with customer expectations and signed contracts. As a Service Delivery Manager, your focus will be on being a leader for a team of consultants, including one-on-one meetings, escalation situations, performance and development, and general team coordination within your region.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.