• Account Solutions Architect

    Location CL-Santiago
    Posting date 1 month ago(1/24/2019 5:07 AM)
    Job ID
    Enterprise Solutions Architects, Solution Architecture
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    Facilitate communications and processes for the customer and Red Hat's internal teams. The Red Hat Sales team is looking for an Account Solutions Architect to join us in Santiago, Chile. In this role, you will architect solutions and coordinate technical associates (e.g., product specialists, engineers, etc.) as necessary to support the Red Hat Sales team and customers in a broad range of engagements. You’ll need to possess knowledge across major Red Hat’s solutions categories, initially at the foundational level. Over time, you’ll be expected to expand your knowledge across multiple categories of offerings as required for the role, the customer, the domain (e.g., financial services, telco, public sector, healthcare, etc.), or the territory that you’ll be assigned. As an Account Solutions Architect, you will also need to be skilled in sophisticated sales motions, customer executive persuasion, cultivation of contacts, and maintaining critical customer relationships.

    Primary job responsibilities

    • Support the aligned sales team as per your role, specialty, or technical focus area
    • Continuously grow and expand knowledge of Red Hat’s offerings and solutions across the entire portfolio

    • Guide customer interaction and critical business relationships, cultivating contacts and building your ability to persuade executives
    • Facilitate the technical relationship between Red Hat and its customers as a conduit for communication and understanding
    • Discover opportunities and present technical solutions to customers in order to facilitate new business growth 

    • Provide technical presales support and architect solutions that include Red Hat’s offerings, consulting services, and training 

    • Build trusted relationships with customers and partners to gain deep understanding of their business and IT 
environments, allowing the sales team to best match Red Hat’s offerings and solutions to address customer needs and requirements 

    • Support customer meetings through presentations (e.g., whiteboarding or formal presentations), demonstrations, and explanations of the value of 
Red Hat’s technologies and architected solutions 

    • Guide engaging conversations, customer relationships, and architecture solutions that result in sales growth 

      Communicate progress, status, and lessons learned from sales pursuits to all internal stakeholders and customers as applicable

    Required skills

    • 5+ years of experience in complex sales processes
    • Excellent presentation skills; ability to present to small and large groups of mixed business, technical, management, and leadership audiences
    • Knowledge across Red Hat’s solutions categories in order to appropriately support aligned customers or domain
    • Demonstrated ability to interpret technology and market trends as a foundation for the roadmaps for our offerings and technologies
    • Presales and sales experience in consultative selling
    • Excellent written and verbal communication skills in English
    • Willingness to travel occasionally to deliver on customer expectations
    • Knowledge of sophisticated sales motions
    • Bachelor's or master's degree is a plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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