At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) team is looking for an experienced and highly skilled support engineer to join us as a Senior Technical Account Manager (TAM) in Jakarta, Indonesia. In this role, you will provide personalized, proactive support and guidance, grow high-value relationships with our enterprise customers, and seek to understand and meet their needs with regards to the complete Red Hat OpenShift Container Platform portfolio of offerings. As a Senior TAM, you will provide a level of premium support for our customers. You will build, maintain, and grow long-lasting customer loyalty by tailoring support for each of the customer environments, facilitating collaboration with customer vendors, and advocating on behalf of our customers. This role will be based at the Jakarta Red Hat offices in Indonesia. Successful applicants must reside in a country where Red Hat is registered to do business.
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