• Sr. Manager, Learning Services - Enterprise

    Location CN-Beijing
    Posting date 1 month ago(1/9/2019 8:58 AM)
    Job ID
    66505
    Category
    Field Sales
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Global Learning Services (GLS) team is looking for a Senior Manager to join us in Beijing, China. In this role, you will support and lead the enterprise business segment to meet the revenue and quality of business commitments. You’ll plan, lead, and implement programs and initiatives to ensure that we make progress towards our strategy while delivering our goals. In coordination with regional teams, you will build local strategy to maximize sales and revenue and maintain margins. You’ll also lead marketing alignment and collaboration with local and regional teams. You’ll be expected to drive business through direct channels and through Red Hat’s and GLS partners and eventually grow business in the enterprise space.

    Primary job responsibilities

    • Be responsible for the financial performance of the GLS business within the China enterprise segment
    • Plan, lead, and manage the deployment of new training offerings and systems in China along with the manager of the retail business segment
    • Plan, lead, and expedite marketing initiatives for GLS business within the enterprise
    • Recruit, train, manage, and develop key training partners for the enterprise business in China
    • Review and assist in structuring regional training proposals for strategic accounts
    • Maintain overall quality of training programs delivery
    • Collaborate with other teams to align with the go-to-market strategy and position training services offerings
    • Create and sustain strategic customer relationships, especially in the federal and public sectors
    • Identify and generate new training opportunities from existing leads and customer base
    • Manage forecasts, close deals, record sales activity, and track customer data using company standard CRM tools like Salesforce.com (SFDC)
    • Build proposals and quotes of specific solutions to gain new customers and upsell existing accounts
    • Work with regional team to identify the process requirements vital to conducting business in China

    Required skills

    • 10-15+ years of experience, preferably within a professional services business of a software or a services company
    • Demonstrated success in building and managing a training business in a complex or widespread geography
    • Proven record of consistently growing revenue, adding net new customers, increasing adoption of new technologies, and improving customer satisfaction with company offerings and services
    • Ability to manage the members of business development within the segment
    • Demonstrated ability to identify and successfully carry out a go-to-market plan for services, ideally training, including both direct customers and partner channel ecosystems
    • Experience in business planning, development, and pipeline management
    • Experience in full life cycle sales activities including account planning, opportunity creation, pipeline management, deal development, and closing deals
    • Ability to pull in collaborative resources from the organization when needed to successfully close business
    • Expertise in business training, partner development, and partner management
    • Ability to collaborate, coordinate, and influence multiple stakeholders
    • Capable of thriving in a fast-paced, dynamic, sometimes ambiguous, and collaborative environment
    • Willingness to travel up to 50% as needed

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

     

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