• Manager - Consulting Services

    Location SG-Singapore
    Posting date 2 months ago(2/8/2019 9:25 AM)
    Job ID
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Global Professional Services team is looking for a Manager to guide our Consulting Services business in the ASEAN in Singapore. In this role, you'll contribute to our strategic business encompassing technical consulting and project management services. You'll help us evolve and grow our Services team to engage more broadly across IT environments and offer more strategic services in conjunction with our technology offerings. You’ll promote sales alignment and integration, as well as the Services business model, offerings, go-to-market strategies and operations. You'll also provide leadership and organization management. As a Manager, you'll work closely with the Red Hat Sales team in ASEAN to promote sales and business development for Services across the region with focus on Singapore. You’ll provide leadership in preparing or reviewing project proposals, including business and technical requirements, deliverable schedules, and delivery times, and in closing of the business. You'll also advocate value selling and solutions selling approaches, leading by example.

    Primary job responsibilities

    • Manage the financial performance of the business, including tracking and reporting in regards to bookings, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels
    • Mentor and manage the Global Professional Services team
 in Singapore
    • Oversee and implement systems, policies, and processes in Singapore to ensure standardization, optimization, and legal and fiduciary compliance

    • Manage the deployment of new consulting engagements
    • Work closely with managers to ensure that billable projects, proofs of concepts, and presales are appropriately resourced
    • Plan, lead, and promote marketing initiatives with the local marketing teams

    • Work with the Singapore country and sales account managers to grow the services business in the enterprise, large, and complex accounts in Singapore
    • Oversee services sales and be responsible for the overall quality of the services business

    • Represent the Singapore business and collaborate with ASEAN and Asia Pacific (APAC)-wide regional and global teams

    • Adopt and implement global strategies and offerings

    • Implement and guide the Singapore Services partner strategy

    • Evolve, mature, and scale the business to meet our 3-5 years Red Hat and ASEAN strategies

    Required skills

    • 10+ years of experience in the professional services industry in IT

    • 3+ years of experience working with people and organizational management and leadership, as well as in the region
    • Record of leading and growing a successful consulting business

    • Proven project management, customer, and consultative skills

    • Technical background as an IT professional to relate and earn credibility with the Consulting team

    • Business development and go-to-market experience

    • Sales leadership and services management experience

    • Ability to deal with ambiguity and work in a fast-moving business environment

    • Excellent communication and persuasion skills

    • Ability to collaborate and coordinate
    • Expertise in middleware or infrastructure platforms is a big plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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