• Data Operations Specialist

    Location SG-Singapore
    Posting date 1 week ago(11/5/2018 10:31 AM)
    Job ID
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Operations team is looking for a Data Operations Specialist for the Asia Pacific (APAC) Data Operations team to be based in Singapore. In this role, you will oversee and manage the data quality, governance, and analysis of our focus accounts. You’ll need to have solid analytical skills, meticulous attention to detail, and ability to work with remote team.

    Primary job responsibilities

    • Maintain and govern the APAC focus accounts
    • Analyze accounts to support the account planning exercise
    • Monitor data input and processes to ensure accuracy, completeness, and integrity of data across all business systems
    • Work closely with a cross-functional team of technical and business experts, operational teams, and managed services teams to identify and solve data issues
    • Create and administer metrics to monitor APAC data quality and performance
    • Understand business process and use data analytics to identify areas in need of focus or process enhancement
    • Support others in the daily use of data systems and ensure adherence to legal and company standards
    • Implement all data creation and also cleansing tasks assigned by the Customer Data Supervisor

    Required skills

    • Advanced experience with spreadsheets (pivot tables, formulas, macros, etc.)
    • Database, business intelligence (BI), and data warehousing experience, including Oracle, Salesforce.com (SFDC), and others, to develop and carry out comprehensive, multi-touch integrated systems to lead data analysis
    • Ability to conceptualize and build data quality measurements and dashboards that are simple, logical, and able to tell a story behind the numbers to guide quality awareness
    • Solid analytical, detail-oriented aptitude; high degree of accuracy
    • Excellent communication and organizational skills
    • Ability to manage time effectively, set priorities, and meet deadlines
    • Ability to learn faster and adapt to change
    • Bachelor’s or master’s degree with 3-5 years of operational experience with focus on data management or analytics with close linkage to sales or sales operations
    • Proven success in streamlining data and creating new reports and procedures to support organization-level requirements
    • Knowledge of business sales and processes

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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