• Office Manager - Sydney

    Location AU-North Sydney
    Posting date 1 month ago(10/15/2018 9:22 AM)
    Job ID
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Global Workplace Solutions (GWS) is looking for an Office Manager to lead the facilities operations in Sydney, Australia. In this role, you will oversee all aspects of office management, including front-of-house and facilities services. You'll be responsible for all key performance indicators, including managing the local expense budgets, operations and maintenance, and serving as the customer relationship manager for Sydney by interacting with senior leaders in the organization. We'll need you to be able to thrive in a fast-paced work environment and be committed to contributing to Red Hat's operational success.

    Primary job responsibilities

    • Perform daily inspection of front-of-house and office, ensuring all facilities are running effectively, including coordination with external vendors and building management for all maintenance and repair issues
    • Serve as backup for the Sydney office reception and local incoming calls, regional phone queue, and incoming and outgoing mail
    • Prepare the annual facilities operations budget for the local office, manage day-to-day office expenses, and ensure approvals and invoices are processed on time
    • Negotiate directly with local vendors and service providers and ensure they meet agreed SLAs and internal procurement requirements
    • Lead GWS initiatives for local office, including global or regional programs as mandated by law or guidelines (e.g. Safety Warden Program, Ergonomics, Snack and Drink Program, WHS, etc)
    • Lead internal events like We Are Red Hat Week, year-end party, World Environment Day, birthday celebrations, etc.; assist in the coordination of catering and other requirements for on-site events and customer events, including minor room setup in front-of-house area
    • Manage and resolve minor space changes, manage space planning for the office, and coordinate setup for new employees; lead local small improvement projects and office projects (refurbishment and new builds)
    • Use and update relevant intranet sites and other computer based systems (i.e. Google Drive, Archibus or Oracle) and track the ticketing system to triage incoming tickets and ensure resolution of any assigned tasks in a timely manner
    • Support new employee on-boarding including induction, office tour and distribution of relevant material including security badges

    Required skills

    • 4+ years of related work experience
    • Solid verbal and written communication skills
    • Attention to detail, with extensive experience in most responsibilities as listed in the job description
    • Advanced skills in developing systems and processes for a smooth office operation
    • Ability to deliver exceptional customer service
    • Motivated, with the ability to work with little direct supervision
    • Team player with a positive attitude to challenges
    • Ability to remain calm, patient, and understanding while handling multiple issues
    • Adept at using available resources to help solve problems and complete tasks
    • Ability to use office applications and willingness to learn new tools and resources

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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