At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Become the heartbeat of an Open Innovation Labs (Labs) residency, coaching and nurturing novice customers. The Red Hat Labs team is looking for an Agile Engagement Lead to join us in South Korea. In this role, you will use a variety of agile and modern application development practices, along with emerging technologies from open source communities. You’ll work together with small teams of consulting engineers and customers to build, test, and iterate innovative application prototypes which deliver real business value. You’ll also be involved in the wider transformation our customers are going through, serving as the catalyst of these transformations. For that reason, you’ll need to have solid transformation knowledge and feel comfortable talking to C-level executives about how we can support their business goals, running workshops, and putting together strategic proposals that support these initiatives. As an Agile Engagement Lead, you will support everything from the selling and scoping of Labs residencies and projects, to guiding the delivery team’s implementation of these projects, ensuring customer success. Throughout the life cycle of a residency or project, you will have control and oversight from kickoff to closeout, determining scope details, and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements.
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