• Associate Manager, Consulting Services

    Location CN-LuWan District, Shanghai
    Posting date 2 months ago(10/12/2018 2:07 AM)
    Job ID
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Consulting Services team is looking for an Associate Manager to join us in Shanghai, China. In this role, you will manage accounts as directed by the consulting director to promote business development and revenue generation. You’ll coordinate sales efforts with technical resources, inside and outside sales teams, and the consulting director, while building relationships with senior managers within client organizations. You'll also gain an understanding of the customers' technology environment and available Red Hat and third-party solutions that can be applied to resolve their problems. We’ll expect you to communicate regularly with consulting management regarding business opportunities, offering development, and customer feedback.

    Primary job responsibilities

    • Control and ensure compliance with the financial indicators of the practice of consulting like booking, revenue, and margin
    • Demonstrate an in-depth understanding of our portfolio and support our customers by translating the capabilities of Red Hat offerings into deployed solutions
    • Assist the Sales team to articulate and propose the best suitable project strategy for our customer to achieve our customer business requirements
    • Select, recruit, develop, and evaluate personnel
    • Establish communication and successful relationships with customer high level management (CIO, CTO, etc.)
    • Work with the Marketing teams and product managers to provide feedback on Red Hat solutions and technologies

    Required skills

    • Demonstrated success in a technical post-sales role
    • Experience as a manager of teams of consultants and architects
    • Demonstrated track record of developing relationships at engineering, commercial, and executive levels throughout organizations
    • Excellent customer business skills
    • Solid leadership and management skills in motivating a team, recruiting, and developing team members
    • Excellent presentation, communication, and documentation skills
    • Bachelor's degree or higher
    • Extensive technical background in at least one of Red Hat's portfolio technologies
    • Great communication skills and business insight, with the ability to maintain a professional attitude

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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