At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Come use your people and communication skills to become the face of the Red Hat Training team. The Red Hat Global Learning Services (GLS) team is looking for an Associate Manager to join us in Bangalore, India. In this role, you will manage a global team of technical support specialists providing Level 1 support for Red Hat trainings delivered in various modalities like virtual training and self-paced online training. You’ll be responsible for motivating the team to deliver exceptional learner experience. As an Associate Manager, you’ll need to have excellent strategic and persuasion skills to successfully collaborate with peer managers, global stakeholders, and a talented team with a wide range of skill sets. Ideally, you’ll also need to have experience with training business and ticketing tools like Salesforce.com (SFDC) and ServiceNow.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.