At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat U.K. Consulting team is looking for a Labs Engagement Lead to join us in the U.K. and Ireland region. The role is closely aligned to our Open Innovation Labs team and you will help our customers adopt modern delivery software practices using Red Hat technologies. You will use a variety of modern application development practices, along with emerging technologies from the communities of open source, working together with consulting engineers and customers in small teams to build, test, and iterate over innovative application prototypes attached to real business value. Working either on client site using our Open Innovation Lab Agile practices or within the London lab itself, you will find yourself in a diverse role where you’ll be the heartbeat of a Labs residency, coaching and nurturing novice customers, help guide delivery using agile practices on client site, or cooperate with the wider internal and external community through defining and updating our ways of working. You’ll also be involved in the wider transformation our customers are going through, acting as the catalyst of these transformations. As a Labs Engagement Lead, you'll support everything from the selling and scoping of Open Innovation Labs residencies and projects to guiding the delivery team’s implementation of these projects, ensuring customer success. Throughout the life cycle of a residency or project, you will have control and oversight from kickoff to closeout, determining scope details and monitoring the project's progress to ensure it conforms to customer expectations and contractual agreements.
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