• Office Manager

    Location FR-Puteaux
    Posting date 1 month ago(7/18/2018 2:58 AM)
    Job ID
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Global Workplace Solutions (GWS) team is looking for an Office Manager to join us in Puteaux, France. In this role, you will run the office and you will oversee all aspects of facility management and service delivery, primarily asset management and operations. You'll be responsible for all key performance indicators, including managing the local expense budgets, operations and maintenance, and serving as the client relationship manager for Puteaux by interacting with senior leaders in the organization. We'll need you to be able to thrive in a fast-paced work environment and be committed to contributing to Red Hat's operational success.

    Primary job responsibilities

    • Prepare annual Facilities budget for the local office
    • Manage day-to-day office budget, purchase orders, necessary documentation for approval, ensure monthly invoicing is completed on time, and offer analysis as needed
    • Negotiate and work with local vendors to provide services and supplies to the office and ensure they meet agreed SLAs and KPIs
    • Contribute to the life in the office and work with the rest of the facility team on company and local events to create a great place to work
    • Work closely with the other members of the facility team to provide a great customer experience being flexible to take over some office coordinator tasks when support is needed
    • Serve as a liaison for maintenance and repair issues between building, Property Management, and outside vendors
    • Act as escalation point for associates requests and vendor issues
    • Support Workplace Health, Safety, and Environment initiatives for local office, implementing global and regional programs as mandated by law or policy  or guidelines (e.g. Safety Warden Program, Ergonomics, Snack and Drink Program, ISAAC, SERP etc).
    • Support local physical security system and continuously follows global security policy
    • Manage the mobile phone fleet in coordination with telephony Vendor
    • Use company intranet, ticketing, and other computer-based systems and be directly responsible for the local office intranet page
    • Coordinate catering and other needs for customer and internal department events
    • Provide assistance on assignments that are semi-routine in nature but recognizes the need for occasional deviation from standard tasks

    Required skills

    • Excellent French and English written and verbal language skills
    • Ability to maintain a professional business appearance at all times
    • High performance in delivering outstanding customer service
    • Ability to stay calm, friendly, and customer-oriented at all time, even in stressful situation
    • High attention to detail and advanced skills in developing systems and processes for smooth office operations
    • Motivated, with the ability to work with little direct supervision
    • Team player with a positive attitude to challenges and ability to value different perspectives and approaches
    • 4+ years of related work experience
    • Demonstrated performance in delivering premium customer service
    • Ability to handle multiple priorities
    • Ability to use office applications and willingness to learn new tools and resources; prior experience with Oracle or Archibus is a plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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