• Business Analyst - Vendor Management

    Location IN-Pune
    Posting date 2 months ago(8/9/2018 3:47 AM)
    Job ID
    Information Technology
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    Support the Red Hat IT Global Procurement team in quoting, ordering, and closing purchases for IT endpoint hardware and software. The Red Hat IT Productivity team is looking for a Business Analyst of Vendor Management to join us in Pune, India. In this role, you will work in a globally distributed team of IT procurement specialists. You'll also collaborate with our finance and global support teams for our associates. As a Business Analyst, you’ll need to have excellent communication skills to interact with internal and external customers and partners while addressing associate issues in an accurate and clear, but thorough manner. This role is ideal for you if you have passion for technology, excellent problem-solving skills, and ability to thrive in a fast-paced, changing environment.

    Primary job responsibilities

    • Obtain and create vendor quotes, review purchase orders, and follow and track orders for delivery to core offices or direct to associates
    • Troubleshoot issues related to vendor orders through vendor management
    • Educate internal associates about our IT supported procurement processes and policies
    • Work with finance teams to resolve order issues
    • Serve as a point of contact for regional procurement-related questions
    • Provide support and assistance to Red Hat associates through an established IT ticketing system

    Required skills

    • Bachelor's degree or higher
    • Demonstrated interest in software and information technology
    • 2+ years of experience in procurement, preferably in technology or software industries
    • Excellent communication skills demonstrated through your work experience, including the ability to explain process concepts in simple, audience-appropriate terms
    • Analytical skills demonstrated through your work experience
    • Exceptional organizational skills with the ability to manage simultaneous orders under delivery-deadline pressure
    • Ability to work on your own with minimal supervision while maintaining a firm focus on problem-solving
    • Experience working within ServiceNow and Oracle Modules is a big plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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