At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Create and oversee customer-facing technical documentation that accompanies Red Hat’s offerings, which will be made available online through the Red Hat Customer Portal. The Red Hat Customer Content Services team is looking for a Senior Technical Writer to join our 3Scale Product Documentation team in Barcelona, Spain. In this role, you will work as part of a team that promotes customer loyalty and success through content development and delivery. You'll define the scope of, quality test, and deliver writing projects while maintaining a customer focus by participating in existing feedback programs and consistently developing your technical expertise. As a Senior Technical Writer, you will draw from your passion for both technology and the English language and work closely with developers, engineers, field teams and support engineers, and other subject matter experts to create content that helps our customers understand our offerings and find the best solutions for their needs.
The following are considered a plus:
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