At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) team is looking for an Associate Technical Support Engineer Trainee to join us in Pune, India. In this role, you will help the team focus on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs. You'll have the opportunity to work with leading open source developers to create new solutions and customer offerings. You will also receive on-the-job training, including an introduction to Red Hat’s offerings like Red Hat Enterprise Linux (RHEL) and related technologies including virtualization, storage, clustering, cloud, and satellite, as well as soft skills training and troubleshooting. This role has the potential to convert into a full-time role as an Associate Technical Support Engineer at the end of the internship period.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.