• Associate Software Maintenance Engineer

    Location IN-Pune
    Posting date 6 days ago(7/12/2018 10:14 AM)
    Job ID
    Technical Support
  • Company Description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    Become part of a fast­-paced company that is changing the way software is developed, sold, and supported. The Red Hat Customer Experience and Engagement (CEE) team is looking for a Software Maintenance Engineer to join us in Pune, India. In this role, you will provide an important level of technical assistance to ensure that our highly­ valued customers get the most out of the solution. This position extends well beyond product support as you will take on the role of trusted partner to our enterprise customers by offering developer­-to-­developer assistance for the open source based Red Hat JBoss Middleware software. You will work closely with junior and senior engineers and developers to write new code, fix and improve code, and provide highly technical solutions to support requests. Additionally, you will write patches, provide JBoss updates and contribute ideas through participation in an open and collaborative team environment.

    Primary job responsibilities

    • Provide a high, detailed level of technical assistance to ensure that our customers get the most out of our JBoss solutions
    • Engage and collaborate with open source developers around the world
    • Offer developer-­to-­developer assistance for the Red Hat JBoss Enterprise Middleware suite
    • Work alongside in­house developers, write new code, fix and improve code, provide highly technical solutions, and contribute to the JBoss and open source software communities
    • Act as the technical point person for a technology of your choosing within the JBoss suite
    • Develop patches and feature requests to provide upstream to the community and downstream to customers
    • Advise customers on JEE architectural design decisions
    • Work with other open source projects to help customers integrate Red Hat solutions with their applications

    Required skills

    • 5+ years of professional J2EE and JEE platform experience
    • Deep experience with one or several JEE App Server technologies like JMS, Web Services, SOAP, REST, Servlets, JSP, JDBC, Hibernate, Struts, teiid, metametrix, arquillian, drools, Tomcat, or Datasources, FuseSource, Camel, OSGI, AMQ, Karaf, Fabric, Switchyard, Version Control, Build Tool, Openshift, Docker
    • Practical experience with application server technologies, including Red Hat JBoss, IBM WebSphere, and Oracle WebLogic
    • Experience with databases and SQL
    • Solid troubleshooting and debugging skills, with a passion for problem solving and investigation
    • Ability and willingness to learn new open source middleware technologies
    • Excellent English written and verbal communications skills
    • Ability to communicate with customers, third party vendors, and Red Hat associates
    • Bachelor's degree in engineering or computer science is a plus; equivalent experience within the enterprise IT sector will also be considered
    • Solid understanding of Java APIs and popular Java frameworks is preferred

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.



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