At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Learning Services (GLS) team is looking for a Senior Customer Support Specialist for Remote Proctoring to join us in Brno, Czech Republic. In this role, you’ll need to know and believe in delivering exams the Red Hat way. You will be responsible for maintaining the academic integrity of our performance-based exams by validating credentials of candidates and monitoring them remotely. As a Senior Customer Support Specialist, you’ll coordinate with the back-end exam support team to ensure candidates get the best possible experience.
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