Solutions Architect

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Create opportunities, solve problems, and establish trusted relationships with our customers and partners. The Red Hat Sales team is looking for an experienced Solutions Architect to guide the growth and development of Red Hat’s business in the Australian Capital Territory (ACT) out of Canberra, Australia. In this role, you will discover and analyze our customers' business and technical needs and collaborate with the sales and technical delivery teams to help our customers invest wisely in the right solutions from Red Hat. As a Solutions Architect, you will need to have excellent communication and people skills, as you'll be a major part of the experience our customers have with Red Hat. We'll also need you to have a balance of technical expertise, passion for open source, and thorough understanding of business drivers and IT problems faced by enterprise customers. In the evangelist part of the role, you may be asked to speak at events and technical forums to everyone from CIOs to user groups about Red Hat solutions. This job requires an appetite for learning, internal motivation, and good time management skill to achieve Red Hat’s goals.

• Provide timely presales technical support to the sales team through development of compelling proposals that solve customer business problems
• Use your Red Hat solutions knowledge to provide technical expertise to sales staff, customers, and partners through sales presentations, customer workshops, demonstrations of our offerings, evaluations, and proofs of concepts (PoCs)
• Research and write the responses to technical sections of RFIs, RFPs, and RFQs
• Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory
• Communicate value, progress, and status of sales opportunities to all stakeholders
• Ensure revenue and new business quotas and service objectives are met while maintaining a high level of satisfaction among prospective and existing customers

• 5+ years of experience as a UNIX, Linux, or virtual infrastructure engineer
• 3+ years of experience as a sales engineer, consultant, IT architect, or equivalent supporting enterprise accounts
• Excellent communication and presentation skills
• Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
• Understanding of complex enterprise solutions and architectures
• Excellent knowledge of UNIX and Linux systems, preferably Red Hat platform offerings including Red Hat Enterprise Linux (RHEL) and Red Hat Satellite
• Excellent knowledge of virtualization platforms like Red Hat Virtualization, KVM, VMware and, Microsoft Hyper-V
• Understanding of and experience with public cloud technologies including Amazon Web Services (AWS), Microsoft Azure, and Google Compute Engine (GCE)
• Understanding of modern methodologies like agile development and DevOps and associated capabilities like automation, orchestration, and configuration management
• Knowledge of technologies like clustering, directory services, and identity management

The following are considered a plus:

• Proficiency in programming languages like Ruby, Python, Perl, and Java
• Red Hat Certified Systems Administrator (RHCSA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications
• Current Australian federal government clearance

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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