At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) team is looking for an OpenShift Proactive Support Engineer to join us in Barcelona or Madrid, Spain. In this role, you will provide excellent support and assistance for our enterprise customers. You'll become an expert on Red Hat OpenShift, and you will support our customers business needs by ensuring they are capable of using this solution effectively on their own. You will provide our customers with guidance and advise on the use of Red Hat OpenShift, work on understanding their environment, internal processes, and business needs. As a Proactive Support Engineer, you'll adapt your support to each of our customer's environments, facilitate collaboration with their other vendors, and help them to prevent issues by deploying proactive activities.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.