At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Provide outstanding support and assistance for our enterprise customers. The Red Hat Customer Experience and Engagement (CEE) team is looking for a Proactive Support Engineer to join us in Madrid, Spain. In this role, you will become an expert on OpenShift by Red Hat solutions and you’ll support our customers’ business needs by ensuring they are capable of using this offering effectively on their own. You’ll provide our customers with guidance and advise them on the use of OpenShift by Red Hat and work on understanding their environment, internal processes, and business needs. As a Proactive Support Engineer, you will adapt your support to each of our customers’ environments, facilitate collaboration with their other vendors, and help them to prevent issues by deploying proactive activities.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.