At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Support Engineering team is looking for a Technical Support Engineer to join us in Pune, India. In this role, you will help resolve issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs. You’ll be expected to resolve issues quickly and efficiently while collaborating with our customers’ top developers and architects and assisting our technical support engineers with complex and challenging issues. As a Technical Support Engineer, you will also partner closely with development engineering teams and work alongside some of the brightest developers in the open source community, as well as with Red Hat’s key strategic cloud partners, like Microsoft, to jointly solve multi-vendor customer issues. This position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader of open source software.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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