At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Support Delivery team is looking for a Software Maintenance Engineer focusing on Infrastructure-as-a-Service (IaaS) to join us in Brno, Czech Republic. In this role, you'll help resolve issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize up-time and reduce IT costs. The Support Engineering Group within Support Delivery is dedicated to resolving complex issues quickly and efficiently working mainly on the code level. You will collaborate with our customers' top developers and architects and assist our technical support engineers with complex and challenging issues. You'll also partner closely with development engineering teams and work alongside some of the brightest developers in the open source community. This position is a great opportunity to join one of the fastest growing enterprise software and services companies and the leader of open source software.
The following is considered a plus:
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