At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Customer Success (GCS) team is looking for a technically savvy and experienced project manager with a passion for open source to join us as an NFV Success Manager with a focus on Red Hat OpenStack Platform in Singapore. In this role, you will be crucial in engaging with Red Hat's telecommunication customers and partners to guide them through successful network functions virtualization (NFV) infrastructure transformation running on Red Hat OpenStack Platform. You’ll provide consistent engagement throughout customer adoption journeys, beginning in the presales phase and continuing to production with a focus on coordinating various programs available through Red Hat's engineering and support teams. As an NFV Customer Success Manager, you will have an opportunity to take ownership of key customer relationships and strategic program initiatives. Your success will be heavily dependent on consistent high-quality collaboration and engagement with customer and internal teams across the organization, including Engineering, Product Management, Support, Sales, and Consulting teams.
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