At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Red Hat's Information Technology (IT) Global Enterprise Support team is looking for an IT Support Engineer to join us in Sao Paulo, Brazil. In this role, you will be responsible for on-site Deskside support and you’ll report into the IT Global Enterprise Support Deskside Manager. You’ll work as part of a global IT team with your IT peers around the world to help deliver excellent IT support at the offices that you’ll have sole responsibility for. As an IT Support Engineer, you will also guide our strategic support improvements while being "brilliant at the basics" in everything that you do. You’ll need to have significant proven IT support experience in an enterprise organization. This role will be located in our Brazil office 10% of the time.
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