At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Provide a high level of engagement that builds, maintains, and grows long-lasting customer loyalty by tailoring technical support for customer environments, facilitating collaboration with other vendors, and advocating on their behalf. The Korean Strategic Customer Engagement team is looking for an enterprise-level Java software engineer to join us as a Technical Account Manager for middleware technologies in Seoul, South Korea. In this role, you will be dedicated to customer engagement, serve as a consistent technical point of contact, and cultivate highly personalized support relationships while learning about customer IT infrastructures, internal processes, and overall business needs. You'll help debug, quantify, and test issues escalated by customers for the entire Red Hat JBoss Middleware family of solutions. As a Technical Account Manager, you will also partner closely with associates in our engineering R&D, product management, and technical support teams to resolve issues and build relationships.
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