The Red Hat Sales team is seeking a Strategic Account Manager for our Financial Services Industry (FSI) with initiative, passion, and experience to join us in Singapore. In this customer- focused role, you will design strategic sales plans via competitive analysis, customer segmentation, market development plans, and thoughtful solution positioning for the financial services industry, serving as an enterprise account manager for your assigned value key account. You will develop and maintain relationships within this valued client and work to spearhead revene growth by positioning Red Hat's solutions consultatively. You will need to have excellent communication skills to establish executive relationships with key decision makers of your assigned account. You will also need to understand customer issues and demonstrate how Red Hat's solutions can resolve them. In addition, you will need to be able to explain what Red Hat's subscriptions are and how they work, using your outstanding communication skills and passion for open source. You will also need to be able to explain how open source delivers value to customers and how Red Hat makes it work in the environments of our customers.
Execute on the account strategy to drive performance and customer success in key accounts, retaining and growing bookings through strategic account planning.
Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and execute opportunities to drive upsell, cross-sell and renewals across the Red Hat portfolio while deepening penetration within accounts.
Orchestrate Solution Architects, specialist teams, Customer Success and industry experts to align Red Hat use cases to client needs, driving end to end sales to develop solutions that deliver business value.
Coordinate support from Specialist Solutions Architects, Sales Solutions Specialists and industry experts to drive end to end sales and deliver customer value
Cultivate relationships across client organizations to position Red Hat as a strategic partner to their business.
Collaborate with the Customer Success team to co-develop Success and Growth Plans, understanding how the customer derives value from Red Hat’s solutions to support expansion/retention and ensure Red Hat meets or exceeds the customer’s success criteria.
Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition.
Strong understanding of client's business, industry trends, competitive landscape and Red Hat differentiators/ value proposition.
Ability to articulate the hybrid cloud story, the value of Red Hat solutions and Red Hat’s differentiation in one-on-ones with key client stakeholders.
Ability to cultivate long-term relationships and develop internal advocates across the client org, including IT and related business functions.
Proven experience selling complex IT solutions to large organizations within the region/geo and to multiple decision makers.
Excellent communication skills in English
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